Financial Planning FAQs

We pride ourselves on our award-winning, client-first approach. Our focus is on tailored financial advice, making complex situations understandable, and investing in long-term relationships with our clients based on trust. We’re also a firm with a purpose, committed to playing our part in making the community a better place. 

We believe we are a partner not just in your finances but in helping you achieve life goals, reach milestones and navigate life events.

Learn more about us here

1. Contact us to schedule an initial consultation held in person at our offices, on the phone or via video call as would best suit you. We’ll discuss your financial goals, your current financial situation, and how we can assist. You’ll have the opportunity to get to know you adviser and ask questions.
2. Following the initial meeting, we will prepare a plan outlining how we suggest proceeding, the services we will provide, and the associated fees.
3. If you would like to proceed, we will formalise our engagement with you and begin the journey to achieving your financial goals.

For the most productive first consultation, consider preparing the following:

• A list of your financial goals and concerns.
• An overview of your current financial situation, including income, debts, assets, and investments.
• Any specific questions you have about financial planning or investments.
• Relevant financial documents that can provide a clearer picture of your financial situation.

All clients receive quarterly portfolio updates and have 24/7 online access to view your portfolio and track its progress. We understand everyone is different, and some people like more frequent contact. You can also speak to your adviser at any time during business hours and meet with them as frequently as you would like.

We recommend reviewing your financial plan at least annually or whenever there is a significant change in your personal or financial situation. Regular reviews ensure your plan remains aligned with your goals and adapts to life changes, economic shifts, and financial market developments.

Our investment approach incorporates strategies designed to navigate market volatility, including:

• • Diversification across asset classes to spread risk.
  • A long-term investment perspective to ride out short-term market fluctuations.
  • Regular portfolio rebalancing to maintain alignment with your risk tolerance and goals.
  • Continuous monitoring of global economic and market trends to make informed adjustments.

We are committed to protecting your personal information and complying with the Australian Privacy Principles. Our privacy policy details how we collect, use, disclose, and safeguard your personal information. For further details, you can view our privacy policy here or contact us for a copy.

If you’re looking for expert advice to help manage, grow, or protect your wealth, or if you’re facing financial decisions and transitions such as retirement, inheritance, or buying a home, a financial adviser can provide valuable insights and strategies suited to your goals and circumstances. Read more on how the right adviser supports your goals here.

No. Financial planning helps you achieve your goals at every life stage. The earlier you start your financial planning journey, the better the outcomes will likely be. You can view our handy guides to what you need to be thinking about in your 20s, 30s, 40s, 50s, 60s and beyond.

This is one of the most commonly asked questions in financial planning and the answer is different for everyone. To help you understand how much you’ll need, you can download our free retirement roadmap.

Although often called once in a lifetime events, market downturns can and will likely happen more than once in your career. We specialise in structuring super to weather financial storms.